Promotions: key checks
Compare the obligations, not just the advertised amount. Wagering contribution, expiry and withdrawal caps determine the practical restrictions of an offer.
Treat eligibility and identity as separate checks. Accurate registration information does not replace the need to comply with applicable local restrictions.

Verify the submission destination and requested document categories separately. Authentication secrets are not supporting documents.
Verify the submission destination and requested document categories separately. Authentication secrets are not supporting documents.
Reconcile the amount, fees and transaction status separately. A processing estimate is not a guarantee, and repeating a pending payment may duplicate it. Deposit minimum entry β minimum deposit amount.
Compare the obligations, not just the advertised amount. Wagering contribution, expiry and withdrawal caps determine the practical restrictions of an offer.
Treat eligibility and identity as separate checks. Accurate registration information does not replace the need to comply with applicable local restrictions. Catalogue count entry β total number of games.
Reconcile the amount, fees and transaction status separately. A processing estimate is not a guarantee, and repeating a pending payment may duplicate it. Payment methods entry β accepted payment methods (e.g. local e-wallets, online banking).
security measures in place (e.g. SSL encryption, 2FA) β confirm
mobile app availability (Android / iOS / APK / browser only)
Treat eligibility and identity as separate checks. Accurate registration information does not replace the need to comply with applicable local restrictions. Contact routes entry β customer support channels (e.g. live chat, email). Contact hours entry β customer support hours (e.g. 24/7).
accepted payment methods (e.g. local e-wallets, online banking)
Verify the submission destination and requested document categories separately. Authentication secrets are not supporting documents.
Treat eligibility and identity as separate checks. Accurate registration information does not replace the need to comply with applicable local restrictions.
minimum deposit amount
Treat eligibility and identity as separate checks. Accurate registration information does not replace the need to comply with applicable local restrictions.
An access-recovery request is distinct from a new registration. Use the existing account's recovery process and preserve the error details for review.
bonus crediting time
Get Started: key checksEligibility threshold: 18+. Local restrictions still apply; record a spending ceiling and a finishing time before participating. 18+ only. Independent help: local problem-gambling helpline name and number.